Manuals
FAQS
1) Check the circuit breaker for tripped breaker.
2) The steamer should be the only appliance plugged into the electrical outlet.
3) Are you using an extension cord? If so, Use only a 10 or 12-gauge 15AMP extension cord
We do not recommend this steam cleaner for cleaning large carpeted areas but rather for spot cleaning. Carpet fibers melt at temperatures 300ºF and above.
The maximum temperature for the Falcon is 305 °F
- NO for most cleaning applications.
- If you need to use chemicals, spray it directly on the spot and use the steam to enhance the cleaning process.
1) Check hose connection.
– You will a hear “click” when the hose connects correctly
to the steamer
2) Is the Steam Release button ON
3) Is the pressure greater than 3?
– It takes 10 minutes for the steamer to reach temperature
4) Is the orange low water light on?
– Add water and restart.
Video Guide
FALCON™ Training Video
Learn how to setup your FALCON™.
MOST POPULAR CLEANERS ISSUES
HAVE AN ISSUE WITH YOUR STEAMER?
LET’S GET IT FIXED!
Return Process
We guarantee a seamless experience for all returns, ensuring your satisfaction.
Cost of Repair
Accessible pricing details for repairing your product and restoring it to top condition.
Packing Instructions
Specialized packing for specific products ensures the best possible shipping experience.