The return process
Obtain RMA
Request Return Merchandise authorisation (RMA), via repair form. RMA number will be emailed along with a shipping label. Choose your model
Deliver to Warehouse
After arriving at the warehouse, we will inspect the damage and determine the repair cost. Please review our warranty policy in the FAQ section.
Repair
Our technicians will diligently work to restore your vacuum to its best condition. Please ensure full payment is made before the repair is done.
Back to You
After the repair process, we will promptly ship the vacuum back to you. Your patience is appreciated, and we will ensure it arrives as soon as possible.
Are you an individual client?
Please choose your model for repair request.
- All Categories
- Steam Cleaners
- Steam Vacuums
Home Depot Tile & Grout Representative?
Click “Request Here” to submit a repairs request
WE ARE TRUSTED BY
US STEAM® pledges lasting partnerships.
US STEAM® has been the source for commercial steam cleaners since 1992. Our team is committed to helping customers find the right product. CALL or TEXT for a personalized consultation. We guarantee a fantastic customer experience and expert repair services for every customer.
Check your repair Status
Enter your ticket number and email to check the status of your repair.
